The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: Freedom Satellite Systems, PO Box 81954, Cleveland, OH 44181   ,   Delivery shall be deemed to have been made by You to five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of Freedom Satellite Systems and Echostar, Copyright © 2010. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2010 Freedom Satellite Systems. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Freedom Satellite Systems. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Freedom Satellite Systems or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Freedom Satellite Systems and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Freedom Satellite Systems believes that customer conduct violates applicable law or is harmful to the interests of Freedom Satellite Systems and its subsidiaries.



  • Privacy Policy
  • Freedom Satellite Systems use of personal information that you may submit to Freedom Satellite Systems through this Web site is governed by the Freedom Satellite Systems Privacy Policy.



  • Consumer Agreement
  • Warranty on receivers will only be honored while the receiver is activated on a DISH Network account. Warranty is provided solely by DISH Network.



  • Shipping & Delivery
  • Items ordered by 3pm EST generally ship out same day. On occasion, an item will ship the next day. At this time, Freedom Satellite Systems ships merchandise only to locations within the continental United States and not to international locations. Freedom Satellite Systems does ship to Alaska, Hawaii, Puerto Rico, or the US Virgin Islands via United States Postal Service Priority Mail and at additional cost.  You will be notified of the additional shipping charges. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Sales Tax
  • Freedom Satellite Systems charges sales tax for merchandise ordered on this Web site that are only shipped to locations within the state of Ohio. The applicable sales tax rate for Ohio sales tax is 8%. No other sales taxes are imposed.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Freedom Satellite Systems makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Freedom Satellite Systems SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Freedom Satellite Systems BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.



  • Return Policy
  • No returns on receivers that have been activated. If the receiver is found to be defective after activation, contact DISH Network at 1-800-333-3474 for resolution.  If the receiver is DOA, contact us and once we confirm the item is defective, we will arrange for a replacement.  If DISH Network determines the receiver was not defective, you may be charged $49 by DISH Network. Defective receivers must be activated with DISH Network for warranty to apply. All other returns are subject to a 20% restocking fee less shipping costs and must be completed by 30 days from purchase date.



  • Store Hours
  • Open on-line 24/7. Phone support at 216-267-5076 from 2pm to 11pm EST.



  • Miscellaneous
  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Freedom Satellite Systems and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of shall apply and both parties consent to the jurisdiction of the state courts of Ohio or in the event of diversity of citizenship, the United States District Court for the Northern Ohio District. Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Freedom Satellite Systems with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Freedom Satellite Systems with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Freedom Satellite Systems. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.